#MeetOurTeam - Malin

What does a typical workday look like to you?

I start the day with a meeting together with the rest of the Managed Services team. In this meeting, we go through all the new alarms/tickets for customers with whom we have a support agreement, and review the incoming tickets in our support inbox.

Further, the day continues with me working on the alarms/tickets that I have on my desk and also on eventual calls that come in through the support line. Examples of alarms and tickets that come in can be performance challenges, rights problems, or backups that don't go through correctly. There are also a lot of orders for restores on databases and some new installations.

My days vary depending on what kind of problems the customers experience and that's exactly what makes it fun.

Which technologies do you work with?

It is mainly MS SQL Server that I work with, but there will also be some Powershell and DBA Tools that can be described as a toolbox for Powershell.

Have you taken any exciting certifications?

I have MCSA (Microsoft Certified Solutions Associate) in Windows Server 2016 since before, but the plan is to take more SQL and Azure-related certifications in the future.

What drives you to go to work?

There is always something new to learn in this industry. I never know what I will have to work with from day to day and that makes my job exciting.

What is the best thing about working in Cegal/SQL Service?

Fantastic colleagues! Even though we are very spread out, we have a good community and keep in touch daily via Teams.

Malin

Why did you choose to apply to Cegal/SQL Service?

I chose to apply to SQL Service because I was ready to grow and develop in my professional role, and I had only heard good things about Cegal from other colleagues in the industry.

What's your favorite quote?

"A book is as dangerous as any journey you might take. The person who closes the back cover may not be the same one that opened the front one. Treat them with respect."

Mark Lawrence, Red Sister

Which app do you use the most and why?

Storytel. I like to read, but it's not always the right time to have your nose in a book. E.g. when walking, cooking, or driving.

Is there anything else we should know about you?

I got my driver's license late in life. But when I was 30 years old and expecting child number 2, and also living in the countryside, I realized that I was forced to take that license. When it was time to take the exam, there were no available slots until the day before my expected delivery. Since the first child was born almost 3 weeks late, I saw no problem with that. I showed up to the exam round as a ball and with just enough space to fit in the seat behind the steering wheel. I think the poor executor assigned to me had the shortest drive of his life before passing me. Perhaps he was afraid that I would give birth right there in the car...
The next day, on the expected date, son number 2 was then born.

Malin in her lovely book swing.